The client in a rage does not want to talk with you. And if he wants, then only little-known phrases, which are not always pleasant to hear.
Yes, there are customers making an elephant out of the fly or creating a problem from scratch. With them you need to say goodbye forever and rejoice that there is a blacklist that helps to permanently delete a person from clients.
But if you made issue and want to improve the situation, you need to act differently.
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